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These general terms and conditions for purchase of goods (hereinafter referred to as the ”Terms”) shall apply for purchases of goods made on the web site www.lightab.se (hereinafter referred to as the “Web Site”) and constitutes, together with the order placed by you on the Web Site, an agreement between you and Light Energy Saving Sweden AB (the “Agreement”). A customer who purchases goods on the Web Site is in the Terms referred to as “Customer” or “you”. The Web Site is operated by Light Energy Saving Sweden AB, corporate registration number 556761-2469, with the registered address Box 2310, 403 15 Gothenburg, Sweden (“Lightab”, “we” or “us”). Lightab and the Customer may herein also each be referred to as a “Party” and jointly as the “Parties”.
Conditions for purchase
You hereby confirm that when purchasing goods at the Web Site:
– you are at least 18 years old at the time of purchase;
– you wish to purchase goods delivered within Sweden; and
– you have reviewed the Terms and you accept them in full and without any objections.
”Products” means the goods available for purchase at the Web Site and that are offered subject to availability. Lightab reserves the right to at any time remove or add additional Products.
”Specification” means the description of the Products applicable at the time of the purchase. The Specification, instructions for installation and other documentation may be made available electronically in English or Swedish unless otherwise agreed.
The Customer is responsible for installing the Product. Lightab shall, however, provide instructions for the installation.
Information regarding the terms and time of delivery applicable for the Products is provided at the Web Site. The risk of the Products is transferred to the Customer upon delivery. In the event that ordered Products are not collected by the Customer, Lightab reserves the right to charge the Customer an administrative fee in the amount of SEK 450 per Product for Lightab’s administration, delivery, return and management of the Products.
The Customer undertakes to notify the forwarding agent immediately of any damaged delivered Products. In the event that the forwarding agent denies liability for such damage, the Customer shall contact the customer service of Lightab.
A delivery is in delay when delivery occurs after the agreed/set out delivery date. Where Lightab, or anyone/any circumstances for which Lightab is responsible, is responsible for a delay and the delay remains for more than thirty (30) days, the Customer is entitled to terminate the Agreement in relation the delayed Products. Should the Customer wish to terminate the agreement, the Customer shall notify the customer service of Lightab within reasonable time from when the Customer became aware of the delay. If payment has been made in advance, the purchase price shall be repaid within thirty (30) days of receipt of the termination notice.
Lightab shall not be liable for any defects or delays caused by circumstances outside of Lightab’s control and which Lightab could not reasonably have accounted for at the time of the purchase and which Lightab could not have reasonably avoided or overcome.
Price and Payment methods
The prices for the Products as specified on the Web Site are fixed and in Swedish Kronor (SEK), unless otherwise specifically stated in relation thereto. All prices and fees are provided including VAT, however, additional delivery fees do apply. Information regarding delivery fees are provided at the completion of your order. The prices on the Web Site are subject to change from time to time without Lightab giving any notice thereof. Such changes to the prices shall, however, not impact any orders made prior to any such changes becoming effective.
We are cooperating with Klarna and the Customer is given the possibility to choose between payment by invoice, debit/credit card or direct payment (Sw. direktbetalning). This payment method is called Klarna Checkout. By providing information at the checkout, you agree to the terms and conditions of Klarna. The terms and conditions of Klarna are available via
this link http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/checkout.
By clicking [”Complete Check Out”], you agree to the Terms.
You are entitled to cancel a purchase made on the Web Site within fourteen (14) days of delivery of the Product (i.e. the day when the Product comes into your possession) without cause. In the event that you wish to exercise your cancellation right, you shall give Lightab notice thereof within said fourteen (14) days period. You may give your cancellation notice e.g. by using the form available on this link [insert link to form].
Lightab will repay the purchase price, including any delivery fees, within fourteen (14) days of receipt of your cancellation notice. Lightab may, however, in relation to Products, retain the purchase price to be repaid, until the relevant Product has been returned or until you have provided Lightab with evidence showing that the Product has been sent back to Lightab.
If you exercise your cancellation rights, you undertake to without undue delay and no later than fourteen (14) days from giving your cancellation notice, at your cost return or send the Product to Lightab.
Products shall be returned in an unchanged condition and in their original packaging. A copy of the invoice shall be attached to the return package. You may examine the Product, however, you may not use or otherwise treat the Product in a way that damages or changes the condition thereof. We reserve the right the reduce the purchase price to be repaid should the condition of a returned product be impaired upon the return.
The Customer assumes the risk of the Product when returning a Product. It is therefore important that the Products are not damaged during transportation. The Product shall be returned unused and in its undamaged original packaging, including all labels and manuals, for you to be entitled to full repayment of the purchase price. It is important that outer packaging is used and that tape or other material is not glued to the original packaging.
Retention of ownership Rights
The Products shall remain the property of Lightab until payment has been made in full.
The Customer undertakes to care for the Products and to not alter the Products without our prior written consent, until the ownership of the Products is transferred to the Customer.
You are welcome to contact our customer service with questions or request for further information:
Phone: +46 73 874 00 06 Email: [email protected]
Warranties and Complaints
Lightab, unless otherwise specifically stated for the relevant Product, warrants for five (5) years that the Products conforms to the Specification. All warranties apply from the date of delivery. The Customer must provide the purchase receipt for the warranty to apply.
Lightab is obligated to, in accordance with the terms below and with the urgency necessary subject to the circumstances, at its own cost, remedy defects in Products due to nonconformity with the Specification or otherwise when the Product is deemed defective pursuant to mandatory law.
Lightab shall not be liable for insignificant defects which do not impact the intended use of the Product and which do not constitute any inconvenience to the Customer. Lightab shall not be liable for defects caused by:
- the Customer using a Product in a way which deviates from the Specification or any other documentation;
- use of or combination with equipment or accessories in a way which impacts a Product’s function;
- alterations made by the Customer or any interference with a Product which occurs without Lightab’s consent, or due to negligence of the Customer.
- Customary wear and tear, procurement of consumables or lack of customary maintenance do not constitute defects.
For the purpose of fulfilling its obligations, Lightab may implement necessary alterations to Products. Such alterations shall, however, not result in that the Product no longer conforms to the Specification.
The Customer must give Lightab notice of a defective Product within reasonable time of becoming aware of the defect to be entitled to claim that the Product is defective. Notice given within two (2) months of when the Customer became aware of the defect shall always be deemed to have been given within reasonable time. The Customer must be able to show how the defect is manifested in the Product.
Where the Customer has given Lightab notice of a defect which later is deemed to not constitute a defect, the Customer shall reimburse Lightab for the work carried out by Lightab in accordance with the applicable price list.
If a Product is deemed defective and Lightab does not remedy the defect with the urgency necessary subject to the circumstances, the Customer shall be entitled to provide Lightab with a reasonable and final remedy period. If the defect has not been remedied at the end of such remedy period, the Customer shall be entitled to a price reduction in an amount corresponding to the defect. If the defect is of material importance for the Customer’s use of the Product and Lightab realized or should have realized that, the Customer is entitled to, after the expiry of the remedy period, terminate the Agreement in relation to the defective Product by giving written notice thereof to Lightab.
Limitation of liability
Unless otherwise stipulated in mandatory law, each Party’s liability shall be limited to direct damages and shall not exceed an aggregated amount of 15 per cent of the purchase price for the relevant Product. This limitation shall, however, not apply in relation to price reductions and interest. Neither Party shall be liable for any loss of business or profit, loss of information or any indirect damages or losses, including any liabilities to pay damages to third parties. The above limitations shall not apply where the damages are caused by a Party’s gross negligence or willful misconduct. This section shall not limit any product liability provided by law.
The personal data provided by the Customer is processed by Lightab, inter alia, for the purpose of processing and preparing orders and for performing obligations under the Agreement.
In accordance with the Swedish Personal Data Act (Sw. personuppgiftslagen) (1998:204), you have the right to access, correct and/or delete personal data and to object to any processing of your personal data by contacting our customer service in writing. See section 13 for contact details.
Lightab may from time to time amend the Terms. The current version of the Terms is available on the Web Site. Amendments to the Terms shall, however, not impact any orders made prior to any such changes becoming effective.
The rights and obligations of the Parties under the Agreement and all non-contractual obligations arising out of or in connection with the Agreement shall in their entirety be governed by Swedish law.
If you are a business operator, any dispute regarding interpretation or application of the Agreement or any non-contractual obligations arising out of or in connection with the Agreement shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (the “SCC”). The Rules for Expedited Arbitrations shall apply, unless the SCC in its discretion determines, taking into account the complexity of the case, the amount in dispute and other circumstances, that the Arbitration Rules shall apply. In the latter case, the SCC shall also decide whether the Arbitral Tribunal shall be composed of one or three arbitrators.
If you are a consumer, any dispute regarding interpretation or application of the Agreement or any non-contractual obligations arising out of or in connection with the Agreement shall be finally settled in the general courts of Sweden.
If you are a consumer, you may under certain circumstance also bring your case to the Swedish National Board for Consumer Disputes. Please contact the Swedish National Board for Consumer Disputes for further information.
Assingment of the agreement
The Agreement may not be assigned to a third party without the other Party’s prior consent. Lightab may, however, assign the right to receive payments under the Agreement, without the prior consent of the Customer.